We’ve secured £500K to empower mid market enterprises with operational excellence
TL;DR: Dot On, a groundbreaking, composable intermediary operations platform 'built by retailers, for retailers', is excited to announce backing from the Welsh Government within Dot On’s latest £500K funding round. This investment will empower Dot On to accelerate RD&I and grow its amazing team - to holistically unlock operational excellence for mid market enterprises globally through high quality tech that ‘just works’. This brings total funding rounds to date of £800K.
As retail landscapes continually evolve in complexity, enterprises’ operational efficiency, competitiveness (customer experiences) and sustainability delivery plans are inevitably held back and blocked over ecommerce, product information management (PIM), enterprise resource planning (ERP), warehouse management system (WMS) platforms, and more. Enterprises who aim for operational excellence face an ever-changing uphill battle, which is only getting harder - in many cases having no option but to build workarounds, which frequently introduce further challenges.
Instead, top enterprises focus on driving new and improved operational excellence, customer experiences and new revenue opportunities. Dot On Intermediary Operations Platform helps mid market enterprises unlock exactly this holistically - over sales, customer service, operations, finance, IT and merchandising teams - with deep integrations with Shopify and Brightpearl by Sage.
Today, we’re thrilled to share that we’ve secured an additional £500K funding round to help us on our mission. This will expand our team and accelerate RD&I, enabling Dot On to drive its foundational desire of innovation excellence, infused with building high quality tech from the ground up - from its headquarters in Monmouth, Wales. We’re exceptionally grateful for the Welsh Government’s continued backing, with support and advice at every stage of our journey, including RD&I and accessing international markets - and for the support of Google, Microsoft and MongoDB through their startup programmes. We would further like to thank our customers, as well as our technology partners Shopify and Brightpearl by Sage.
Dot On platform has gone from strength-to-strength, empowering mid market enterprises globally to unlock operational efficiency, competitiveness (customer experiences) and sustainability - through high quality tech that ‘just works’.
Dot On has become the choice for a range of fast growth mid market enterprises, such as CurrentBody.com and Fairfax & Favor - here is what some of our customers have to say:
"Dot On has been a transformative force, revolutionising our global operations and enabling us to deliver outstanding luxury experiences while making meaningful, tangible positive impacts on the world. Their innovative operations platform has unlocked operational excellence and circularity, from streamlined processes, increased revenue, reduced waste, to exceptional customer journeys. This has resulted in a 3% cost reduction, a 5% decrease in returns, and a 15% increase in customer satisfaction. We're VERY excited to continue our partnership as we expand globally, knowing that Dot On will remain a cornerstone of our success, propelling and supporting our growth."
“Dot On has been an exceptional partner, revolutionising our operational processes with their innovative platform and seamless integration capabilities. Their technology has allowed us to optimise efficiency and significantly enhance the customer experience. The ability to manage our complex order and inventory systems across multiple international stores and distribution centres has been transformative. Dot On’s commitment to high-quality tech that ‘just works’ has been a game-changer for us. We greatly appreciate their continuous support and look forward to our ongoing collaboration as they help us navigate and overcome the intricate challenges of modern retail operations.”
Workarounds, inefficiencies and held-back initiatives are unlocked, transformed and fully realised into highly automated, performant and streamlined operations; giving enterprises freedom to drive new, improved and cutting-edge operational approaches over sales order lifecycles, customer returns, customer experiences, inventory visibility and product information. Dot On empowers new capabilities, driving competitive advantage.
Interested in what Dot On can do for your mid market enterprise? Reach out here and one of our retail Ops experts will be straight in touch.
Dot On is still early on its journey, with an exciting roadmap ahead - which infused with this latest funding, our incredible team, the Welsh Government Innovation, Accelerated Growth Programme and International Trade teams and our amazing customers makes for a super time ahead!
Jon & Louise,
Co-founders of Dot On.
